Multicultural Mediation

What you can expect of Globalingo:

• Transparency: We strive to hold ourselves to the highest standards of transparency and honesty that foster trust and confidence in our intentions and actions.

• Timely communication: We are committed to keeping you informed and up-to-date at every step of the process as quickly as we can. If we cannot attend to you right away, we will let you know.

• Organization: All project, objective, scope, process, timeline, and pricing information will be shared before work is started. You will be notified about any necessary changes ahead of time and, if applicable, given the chance to sign off on them.

  What Globalingo expects of you:

• Professionalism: Communicate early and often. Be willing to give (and accept) feedback. Be honest, constructive, and respectful at all times. Be flexible and adaptable. Read and understand how our services work. And, above all, don’t be/become that guy. We will strive to provide you with a similar or higher level of professionalism.

• Clear, timely communication: Share with us how, when, and how often you prefer to connect. Be responsive when we reach out to you. Provide ALL relevant details related to your needs and goals. If you have specific requests for us, say so. Share with us how you plan to approve proposals, revisions, etc. This will help us provide the experience you deserve.

• Prompt payment: We require upfront payment for all services. When your invoice/receipt is received, please let us know if you see any issues, discrepancies, or concerns. All late payments will be subject to late fees at Globalingo’s discretion.